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Have questions or need assistance? Our friendly customer support team is here to help. Feel free to reach out to us using the form below. We aim to respond in 1-2 business days.
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Faqs
Product Information
Are your products suitable for all skin types?
While many of our products are designed to be gentle and suitable for various skin types, it’s important to choose products that address your specific skin concerns. We recommend consulting with a skincare professional or reading product descriptions carefully to determine the best options for your skin.
Ordering and Payment
How do I place an order?
To place an order, simply browse our website and add your desired products to your cart. Proceed to checkout, enter your shipping and payment information, and complete your purchase.
What payment methods do you accept?
We accept a variety of payment methods, including Debit/Credit Cards, Apple Pay, Pay Pal and Klarna. Please refer to our payment policy for a complete list of accepted payment options.
Where is my order?
You can click the tracking link from your Order Dispatch email. If you haven’t yet received an Order Dispatch email don’t fret, it will be with you soon (up to 2 days after you have placed your order).
If you do have a tracking number, visit the ‘Track My Order’ page and input your details for more information.
If you need any help, you can Contact Us.
Can I cancel or modify my order?
Order cancellations and modifications may be possible depending on the status of your order. Please contact our customer support team as soon as possible to request any changes.
